About Susan O'Donnell

I work at the National Research Council - www.nrc-cnrc.gc.ca - a Canadian national research agency.

My work analyzes:

• Communications aspects of ICT (primarily how people and groups use the Internet to communicate)
• Social aspects of ICT (social, economic, political, cultural issues surrounding ICT)

My research is building:

• Understanding (social science analysis leading to improved policies and use of ICT)
• Technology (social science analysis as part of a multi-disciplinary technology development team)

My current positions:

• Senior Research Officer, People-Centred Technologies Group, National Research Council Institute for Information Technology
• Adjunct Professor, Sociology, University of New Brunswick

My qualifications:

• PhD (Communications), Dublin City University, Ireland
• MA, Cardiff University, Wales
• BA, University of Ottawa, Canada

My career as a professional researcher:

• National Research Council, Canada (2004 - present)
• University of New Brunswick, Canada (Adjunct, 2004 - present)
• Itech Research, Ireland (1998 - 2003)
• Dublin City University, Ireland (1995 - 1998)

I live and work in Fredericton. Fredericton:

• Is the capital of New Brunswick province in Atlantic Canada
• Is a small city (pop. 50,000) on the banks of the beautiful St. John River
• Introduced Canada's first free municipal WiFi network for its citizens in 2003